Return Policy
Your satisfaction is important to Advanced Technology International. If you need to return a product, we will make every reasonable effort to satisfy you.
- We will accept unwanted product in unaltered condition and unopened packaging within 15 days of receipt for a full refund, credit or exchange.
- ATI must be notified of any pending return within 15 days of the customer’s receipt of the item.
- We will accept any opened item within 15 days of receipt for an 80% store credit.
- All items purchased using a gift card will only be eligible for a store credit, and all the above terms will apply.
- All exchanges must be of equal or lesser value.
- Shipping & Handling charges will only be refunded if an error occurred that is the direct responsibility of ATI.
- All refunds will be processed in 5-10 business days of the return of the item.
- If you received a faulty or defective item that needs to be exchanged for the same item please see the terms of our Limited
Lifetime Warranty.