Returns | Orders & Shipping | Privacy Policy | Children | Dealer Links | ATI Product Warranty

 

Return Policy

Your satisfaction is important to Advanced Technology International. If you need to return a product, we will make every reasonable effort to satisfy your request.

 

  • All Valid Product Returns to ATI, must have been purchased directly from ATIgunstocks.com or via telephone from ATI’s Customer Service Department.  If you did not purchase your product directly from ATI, please return it to the Retail Location that you purchased it from.
  • ATI will Accept Defective Product Returns for 100% Refund including Shipping Cost.  ATI must be notified of any pending Return within 30 Days of the customer’s receipt of the item.  The item must be Returned in Unaltered Condition in the Original Packaging to be eligible for a 100% Refund.  No Refunds can be issued after 30 Days of receipt of the item.
  • Once an RMA is issued to the customer for a return or exchange the customer then has 30 days to return the item to ATI before the RMA is cancelled.
  • PayPal will charge a fee the in cases where an item is purchased via PayPal and the transaction is not reversed within 60 Days.  This is due to PayPal’s late return policy, and is the responsibility of the purchaser.  The late fee will occur if a return is started within ATI’s 30 Day window, but is not returned to ATI’s facility in time to reverse the transaction.
  • All items purchased using a gift card will only be eligible for a store credit upon return, and all of the above terms will apply.
  • All refunds will be processed in 5-10 Business Days after receipt of the item to ATI’s Facility.  Business Days Include Monday, Tuesday, Wednesday, Thursday, Friday.
  • All Product Exchanges must be of Equal or Greater Value.
  • Return Shipping & Handling is the Responsibility of the Customer.  Shipping & Handling charges will only be Refunded if an error occurred that is the direct responsibility of ATI.
  • If you received a faulty or defective item please see the terms of our Limited Lifetime Warranty.
  • Any Return that is processed by choice of the Customer at no fault of the Manufacturer within the Return Window will receive a 100% store credit or an 85% refund due to a 15% restocking fee.  The Customer will take responsibility for return shipping costs as well.  In cases which the the product has not left the building yet, the customer is eligible for a 100% Refund.  This includes, but is not limited to attempts to fit a stock to a platform not listed in the product description, ordering an incorrect part number, or any return that is due to no fault of the manufacturer.
  • Please check with your local law enforcement to ensure that the product ordered from ATI is legal to assemble to your firearm in your state before purchasing.  ATI’s Staff is not authorized to provide any legal advise in regards to local regulations or state law.
  • Any efforts to privately export items internationally or bypass current legislation is done so without the knowledge and support of ATI gunstocks and voids our warranty and return policy.
     

ATI’s Return Policy is only Valid for the original purchaser and is void in cases where the product is purchased second hand.  This includes any products purchased from Auction Websites such as eBay, Etc.

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Ordering & Shipping

Orders

Items left in shopping carts will be cleared in 48 hours. All information provided during the ordering process is secure and private. We do not sell information.

Discount Codes are not valid over the phone.  All discount codes provided by ATI are only valid on purchases placed via the websites at full MSRP. Discount Codes are not valid on Sale Items.

A charge of $3.50 for a signature is required on any order. Backordered items will be shipped out as soon as possible. To check on item availability please call our customer service department: 1-800-925-2522 (Mon.–Fri. 8a.m. to 5p.m. CST).

ATIgunstocks.com does not sell products for purchase by children. Items on this site require proof of age over 18 years old. By submitting an online order you acknowledge that you are 18 years of age or older and that there are no local laws prohibiting the purchase of the item.

 

Shipping

We ship using both UPS and USPS Priority Mail, depending on the items being purchased. Advanced Technology International ships to the Continental United States as well as Alaska & Hawaii at an increased rate due to inflated shipping costs. 


*Web orders valued at $99 USD after any discounts or promotions have been applied will ship free of charge to the continental US.

All Overnight and 2-Day shipping orders must be placed by Noon CST to ensure same-day shipment. Please note that 2-Day shipping refers to business days only as weekend delivery would incur further charges on our customers. In certain cases some products may require 24 hours lead time to prepare for shipment, please contact customer service if you would like to ensure an order will ship that same day. 

Customers will not be able to receive refund on any shipping charges,expedited or otherwise, due to “weather delays”. We are not able to get refunds from UPS in these instances, so we cannot refund our customers.

ATI does not ship online any retail orders internationally due to the special rules/licensing required for firearm accessory shipments (Canada included). ATI cannot ship to overseas military bases, as these shipments still must pass through customs which firearm parts cannot do without special licensing. 

 

Delivery Restrictions

 

Where do they deliver?

P.O. Box Delivery?

RFD Address Delivery?

UPS/FedEx Air/Ground Delivery to the lower 48 states. No ground to Hawaii, Alaska, or Puerto Rico No Yes; if given specific directions
USPS World-wide No Yes; if given specific directions

 

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Privacy Policy

Advanced Technology International has created this privacy policy to demonstrate our commitment to privacy. Your privacy is very important to us. By visiting ATIgunstocks.com, you are accepting the practices described in the Privacy Policy.

Commitment to Data Security


To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate procedures to safeguard and secure the information we collect online.

This means that your name, address, credit card numbers and any other information you provide are encrypted in a way that makes it extremely difficult for others to decode.

All payment information is collected in a secure environment. We use technology provided by CyberSource.com to make your online visit as secure as possible. All payment information is collected and encrypted in a secure environment that can be confirmed through CyberSource.com.

Our security measures do not end once you have completed your online order. For example, the moment you press "submit" to send your order, the encrypted order is sent directly to our order processing system.

 

The Information We Gather


How We Use Information

The information we collect is used to process orders and information requests, to improve the content of our website, to notify consumers about product and website updates or problems with requests or orders.

Cookies & How We Use Them

Our shopping cart functionality is based on "cookies" or customized pieces of information our site stores on your hard drive. Because cookies only contain text, they cannot transmit a virus or damage your system. They cannot gather information about you or your computer. The sole purpose of storing cookies is to remember information about your ATI account and make online shopping easier. If you prefer not to accept cookies, it may be necessary to call 1-800-925-2522 to place your order.

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International Information

This website lists prices for the United States only. International prices can average significanlty higher than USA prices because of the following: import duties, proof house charges, VAT tax, including special handling/shipping costs, customs fees and import/export license fees, etc

 Items purchased from ATI may not be transferred, transshipped on a non continuous voyage or be otherwise disposed of in any other country than the United States of America, either in their original form or after being incorporated into other end items without the prior written approval of the US Department of State.

About Children

ATIgunstocks.com does not sell products for purchase by children. Items on this site require proof of age over 18 years old. By submitting an online order you acknowledge that you are 18 years of age or older and that there are no local laws prohibiting the purchase of the item.

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Links to Other Sites

We provide links to many of the manufacturers of our products and other sites we think you may enjoy. These sites operate independently of ATI and have established their own privacy and security policies. Please review these policies at any site you visit. If you have any questions regarding this policy, please email us at info@ATIgunstocks.com.

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Warranty Policy

Our Limited Lifetime Warranty covers the product through the Lifetime of the Original Purchaser, except in the case of intentional abuse or neglect, and or modifications or alterations, unless specified in our instructions or authorized by ATI.
 

  • This Limited Lifetime Warranty does not apply to normal wear to the anodized finish of our Aluminum Components, or screw holes that have been over torqued (i.e. stripped screw holes).  Nor does it apply to normal wear and tear of the polymers or cheekrest pads such as, Scuffs, Scratches, Gouges, etc.
  • ATI Does Not assume responsibility for broken or stripped fasteners in cases where the fastener has been over torqued.  ATI also does not cover stripped screw heads that occur due to using the wrong sized allen wrench or torx drive.
  • ATI is Not responsible for the rust/oxidation of any of our metal components due to exposure to the elements or submersion, unless these are from our Marine line.
  • The Limited Lifetime Warranty covers all manufacturers’ defects. These Warranties will cover any failure or defect in the product, which is the direct responsibility of the manufacturer.
  • ATI is not responsible for missing or damaged products purchased second hand.
  • These Warranties are Non-Transferable. 
     

ATI’s Limited Lifetime Warranty only covers the original purchaser of the product, and is void in cases where the product is purchased second hand.  This includes any products purchased from Auction Websites such as Ebay, etc.


 

Military & Police Discount

ATI offers a 15% discount to all current and former members of military, police, and similar organizations. To receive this discount on your order, or to determine eligibilty, please email us at info@ATIgunstocks.com with proper credentials (ie: Badge Number, Military I.D., Deparment Email, or similar) and we will issue you a discount promptly. Thanks for your service!

 

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