Returns | Orders & Shipping | Privacy Policy | Children | Dealer Links | ATI Product Warranty

 

Return Policy

Your satisfaction is important to Advanced Technology International. If you need to return a product, we will make every reasonable effort to satisfy you.

  • We will accept unwanted product in unaltered condition in the original manufacturer's packaging within 30 days of receipt for a full refund, credit or exchange with proof of purchase from ATI.
  • Any unaltered product returned without the original manufacturer's packaging will be eligible for an 85% refund with proof of purchase from ATI.
  • ATI must be notified of any pending return within 30 days of the customer’s receipt of the item.
  • We will accept any opened item within 30 days of receipt for an 100% store credit.
  • All orders placed via PayPal must be returned within 60 days to receive a full refund, after 60 days there will be a fee as PayPal charges for late returns.
  • All items purchased using a gift card will only be eligible for a store credit, and all the above terms will apply.
  • All exchanges must be of equal or lesser value.
  • Shipping & Handling charges will only be refunded if an error occurred that is the direct responsibility of ATI.
  • All refunds will be processed in 5-10 business days of the return of the item.
  • If you received a faulty or defective item that needs to be exchanged for the same item please see the terms of our Limited

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Ordering & Shipping

Orders

Items left in shopping carts will be cleared in 48 hours. All information provided during the ordering process is secure and private. We do not sell information.

Discount Codes are not valid over the phone.  All discount codes provided by ATI are only valid on purchases placed via the websites at full MSRP. Discount Codes are not valid on Sales Items.

A charge of $3.50 for a signature is required on any order. Backordered items will be shipped out as soon as possible. To check on item availability please call our customer service department: 1-800-925-2522 (Mon.–Fri. 8a.m. to 5p.m. CST).

ATIgunstocks.com does not sell products for purchase by children. Items on this site require proof of age over 18 years old. By submitting an online order you acknowledge that you are 18 years of age or older and that there are no local laws prohibiting the purchase of the item.

 

Shipping

All items ordered before Noon CST will usually ship within 48 hours, Orders placed Friday afternoon or later may take an additional 24 hours for shipment. We ship using both UPS and USPS Priority Mail, depending on the items being purchased. Advanced Technology International ships to the Continental United States. International Shipments are not available online.

All Overnight and 2-Day shipping orders must be placed by Noon CST to ensure same-day shipment. In certain cases some product In certain cases some products may require 24 hours lead time to prepare for shipment, please contact customer service if you would like to ensure an order will ship that same day.

 

Delivery Restrictions

 

Where do they deliver?

P.O. Box Delivery?

RFD Address Delivery?

UPS/FedEx Air/Ground Delivery to the lower 48 states. No ground to Hawaii, Alaska, or Puerto Rico No Yes; if given specific directions
USPS World-wide No Yes; if given specific directions

 

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Privacy Policy

Advanced Technology International has created this privacy policy to demonstrate our commitment to privacy. Your privacy is very important to us. By visiting ATIgunstocks.com, you are accepting the practices described in the Privacy Policy.

Commitment to Data Security


To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate procedures to safeguard and secure the information we collect online.

This means that your name, address, credit card numbers and any other information you provide are encrypted in a way that makes it extremely difficult for others to decode.

All payment information is collected in a secure environment. We use technology provided by Authorize.net to make your online visit as secure as possible. All payment information is collected and encrypted in a secure environment that can be confirmed through Authorize.net.

Our security measures do not end once you have completed your online order. For example, the moment you press "submit" to send your order, the encrypted order is sent directly to our order processing system.

 

The Information We Gather


How We Use Information

The information we collect is used to process orders and information requests, to improve the content of our website, to notify consumers about product and website updates or problems with requests or orders.

Cookies & How We Use Them

Our shopping cart functionality is based on "cookies" or customized pieces of information our site stores on your hard drive. Because cookies only contain text, they cannot transmit a virus or damage your system. They cannot gather information about you or your computer. The sole purpose of storing cookies is to remember information about your ATI account and make online shopping easier. If you prefer not to accept cookies, it may be necessary to call 1-800-925-2522 to place your order.

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About Children

ATIgunstocks.com does not sell products for purchase by children. Items on this site require proof of age over 18 years old. By submitting an online order you acknowledge that you are 18 years of age or older and that there are no local laws prohibiting the purchase of the item.

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Links to Other Sites

We provide links to many of the manufacturers of our products and other sites we think you may enjoy. These sites operate independently of ATI and have established their own privacy and security policies. Please review these policies at any site you visit. If you have any questions regarding this policy, please email us at info@ATIgunstocks.com.

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Warranty Policy

Our Limited Lifetime Warranty covers the product through the lifetime of the original purchaser, except in the case of intentional abuse or neglect, and or modifications or alterations, unless specified in our instructions or authorized by ATI.

Our Aluminum Products are covered by a Limited Lifetime Warranty. This Limited Lifetime Warranty does not apply to normal wear to anodized finish on the Aluminum, or screw holes that have been over torqued (i.e. stripped screw holes).

ATI is not responsible for the oxidation of any of our steel products due to exposure to the elements or submersion, unless these are from our marine line.

The Limited Lifetime Warranty and Limited One Year Warranty covers all manufacturers’ defects. These Warranties will cover any failure or defect in the product, which is the direct responsibility of the manufacturer.

These warranties are nontransferable. ATI is not responsible for missing or damaged products purchased second hand.


 

Military & Police Discount

ATI offers a 15% discount to all current and former members of military, police, and similar organiztaions. To receive this discount on your order, or to determine eligibilty, please email us at info@ATIgunstocks.com with proper credentials (ie: Badge Number, Military I.D., Deparment Email, or similar) and we will issue you a discount promptly. Thanks for your service!

 

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